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Customer Service
- PRICES
- Prices are subject to change without prior notice. All prices are in U.S. currency. Material will be billed at prices in effect at the time of shipment.
- TERMS
- DOMESTIC ACCOUNTS: Terms are subject to account approval. All invoices are payable and due in
30 days. A 2% per month charge will be applied to invoices extended beyond the 30 days terms.
INTERNATIONAL ACCOUNTS: Confirmed irrevocable letter of credit. Export packaging is available at extra charge. - FREIGHT
- Shipment will be effected freight collect by most advantageous carrier of customers’ choice. Orders of $1,000.00 or more will be shipped freight prepaid via carrier of TRAC-PRO’ s choice. (Freight policy is in effect on regular surface shipments for destinations within the continental USA). This freight policy is for DOMESTIC customers only, excludes overseas clients. The freight for all the overseas orders will be at buyer’s expense.
- RETURN OF GOODS
- A return authorization number must be obtained from TRAC-PRO prior to return.
- A 15% restocking fee will be applied to all returns.
- All returned parts must pass TRAC-PRO’s quality control inspection.
- Credit will be issued based on original purchase price and condition of returned goods.
- All goods must be returned in “sellable” condition to qualify for credit.
- All parts must be returned to TRAC-PRO freight prepaid.
- TAXES
- Prices do not include state or local taxes.
